Code of Professional Practice Policy

Hoop Recruitment registered company number: 10316931

Hoop Nursing, trading name of Hoop Resourcing registered company number: 10457297

This policy is aligned with ACAS guidance and UK legislation, including April 2026 updates

At Hoop, we are committed to upholding the highest standards of ethical conduct and professionalism in the recruitment industry. Our Code of Professional Practice, based on the principles set by the Recruitment and Employment Confederation (REC), ensures that we
operate with integrity, transparency, and respect for all individuals involved in the recruitment
process. 

1. Respect for Laws

Hoop and its employees comply fully with all relevant legislation, regulations, and statutory requirements. This includes staying updated with any amendments to these laws and applying them consistently throughout our recruitment services.

2. Honesty and Transparency

We commit to honest dealings with clients, candidates, and other stakeholders.
All advertised positions reflect legitimate opportunities, and we ensure that permissions are documented before recruitment activities begin. Fees, services, and charges are transparently disclosed to clients before engagement, fostering trust and clarity in every interaction.

3. Work Relationships

Hoop strives to create and maintain fair and respectful work relationships:
We do not engage in activities that would unfairly disrupt a candidate’s employment prospects. We respect pre-existing employment relationships and do not obstruct candidates from seeking work elsewhere.

4. Diversity and Inclusion

We foster an inclusive environment by adhering to all applicable equality and antidiscrimination laws. We actively educate our clients on diversity best practices and do not tolerate instructions that encourage discrimination. Our goal is to provide equal employment opportunities to all, based on merit and business needs.

5. Health and Safety

The safety of our candidates and clients is paramount. We conduct thorough risk assessments for each role and ensure that candidates are informed about any health and safety concerns associated with their employment.

6. Professional Knowledge

Continuous professional development is a priority. We ensure that all staff members are equipped with up-to-date knowledge and skills in recruitment practices, employment law, and industry developments. Hoop Recruitment supports regular training and compliance checks to maintain the highest
standards.

7. Certainty of Engagement

Full details regarding employment conditions, including remuneration, work hours, and job responsibilities, are provided to candidates before their engagement. We ensure that all communication regarding job roles is clear, truthful, and aligned with current
legal requirements.

8. Complaints and Compliance

Hoop Recruitment takes complaints seriously. We adhere to a transparent process for resolving grievances, ensuring accountability and resolution in line with professional guidelines.

By adhering to this Code of Professional Practice, Hoop Recruitment demonstrates our commitment to providing ethical, responsible, and high-quality recruitment services. This code ensures that we consistently deliver value to our clients, candidates, and the broader community.

This policy aligns with REC’s ethical guidelines, focusing on maintaining the highest professional standards https://www.rec.uk.com/recruiters/compliance/code-professionalpractice