Higher Clerical Assistant - Childrens Services (Reception)

Higher Clerical Assistant (Reception) – Children’s Services
Cardiff Council – Hafan Gobaith Office (Office Based)
Full Time – 37 hours per week | Contract until mid-June
£13.47 per hour (PAYE) + holiday pay on top

Cardiff Council Children’s Services are looking for experienced administrative candidates to join their busy Business Support team on a full-time temporary contract until mid-June.

This role will be fully office-based at Hafan Gobaith and provides key reception and administrative support to several Children’s Services teams. Full induction and training will be provided.

The Role

As a Higher Clerical Assistant (Reception), you will support the Admin Team at Hafan Gobaith, providing reception and finance support to:

• North and South Locality Social Work Teams (approximately 10 teams / 200 staff)

• Personal Adviser Service

• Unaccompanied Asylum Seeker Service

The building is open to the public, so the role requires a professional and welcoming approach when dealing with both members of the public and professionals.

Working Hours

Reception cover is required:

• Monday – Thursday: 08:30am – 5:00pm

• Friday: 08:30am – 4:30pm

(37 hours per week – office based)

Key Responsibilities

• Managing reception duties, including answering phones and greeting visitors

• Supporting the Front Door service for Children’s Services

• Providing finance administration, including:

  -Recording petty cash spend

  • Processing invoices, BACS payments, and purchasing card transactions

   

• Recording information on the Client Record System

• Updating spreadsheets and administrative records

• General clerical duties including post processing, scanning, and photocopying

• Booking travel and hotel arrangements when required

Requirements

• Previous office / administrative experience

• Strong customer service and communication skills

• Ability to work in a busy office environment

• Good IT skills and attention to detail

• Must be available to start immediately

🔒 Enhanced Children’s and Adults DBS is required for this role.

This is an excellent opportunity to gain experience within Children’s Services at Cardiff Council, supporting a wide range of social care teams in a busy and rewarding environment.

Contact Sarah Leigh at Hoop Social Work for more information on 02922 400519.