Customer Loyalty Marketing Lead

Customer Loyalty Marketing Lead
£33,000 | Onsite in stunning modern offices

We have an exciting opportunity for a Customer Loyalty Marketing Lead to take charge of a newly launched loyalty programme for a hugely popular UK brand.

Based full-time in beautiful, modern offices, you’ll be at the heart of the marketing team, developing and delivering campaigns that grow the programme, increase customer engagement, and keep members coming back. This is a hands-on role where your ideas and actions will have a direct, visible impact on the business.

What you’ll be doing:

• Leading the day-to-day running of the loyalty programme
  
  
• Creating engaging campaigns to drive customer acquisition and retention
  
  
• Using data and insights to optimise performance and increase revenue
  
  
• Working closely with teams across the business to deliver impactful projects
  
  
• Ensuring all activity is compliant, on-brand, and customer-focused
  
  

What we’re looking for:

• Experience managing loyalty programmes or CRM campaigns
  
  
• Strong understanding of consumer behaviour and customer journey optimisation
  
  
• Confident communicator who can influence senior stakeholders
  
  
• Analytical mindset with the ability to turn data into actionable strategies
  
  
• Background in consumer goods or e-commerce is a bonus
  
  

Why join?
You’ll be part of a collaborative, supportive team in a fantastic working environment, with the chance to lead a flagship customer initiative and see your work make a measurable difference.

Apply Now!