Don't just take our word for it, see below what our first class candidates and clients have said about our service;


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Scott and the team take time out to listen to our requirements and send us suitable candidates who meet our values and essential role criteria. We have made a very successful placement through Emily within our recruitment team and found that communication throughout the process was excellent. This is representative of Hoop, they are a friendly, supportive organisation who value the relationships they build with clients and candidates. Scott and Emily are both helpful, polite and engaging.
David (Client),
Mar 09, 2020
Ruby contacted me some weeks ago with regards to a job vacancy that I felt may not have been suitable for me however, after speaking with her she gave me the confidence to at least try. Today I attended the final interview and felt I done very well, if it had not been for Ruby contacting me regularly and her constant reassurance and guidance I would not have achieved this.
I would also like to advise you that I would recommend Ruby personally and your company to anyone who he needs a job, confidence building and interview technique

Regardless of the outcome for this position, I can't thank Ruby enough.
Feb 14, 2020
To whom so ever it may concern

I can confirm that I have been looked after really well throughout my recruitment process, the aftercare has also been superb .

I am really pleased about my new job. I take this opportunity to thank Lauren Parry for her outstanding service to support me to take up my new career. She is a true professional . She is an asset to your institution.

Thanking you,

Mary L
Mary L,
Jun 06, 2018
HI Nia

Further to our discussion.

I would like to say how well the nurses you provide us work at *****. They are all very professional and appear to get on well with the all the staff at our care home.

If any issue’s do arise am I always grateful how well you take on board the information and deal with it also keeping me informed of any outcomes.

It is always a pleasure to have continuity with nursing staff when we have to use agencies.

Many Thanks

Kind Regards

Helen (Client),
Apr 27, 2018
Good morning Ruby,

Id like to thank you for your help with finding a job.
It's a great agency and I would highly recommend both yourself and your team.

Thanks once again.
Apr 27, 2018
I would like to take this opportunity to thank Ruby Tucker very much. She has helped and guided me more than I could have asked for with my job application, interviews and any questions or concerns I had, and because of this I would highly recommend Hoop Recruitment to anyone. Thank you again.
Steve B,
Apr 27, 2018
Hi Scott,
Thank you for all your help and support in finding me a fantastic job that I am
looking forward to starting. Throughout the entire process Scott has kept me
well informed and has been extremely supportive throughout, building my
confidence when I doubted myself. I would highly recommend Hoop
Recruitment and Scott to assist anyone who is looking for the next step in their
career. Once again, many thanks Scott.
Apr 27, 2018
Hi Rhian,
I wanted to e mail you to express my appreciation to Hoop agency for all the hard work they do . The team are approachable , hard working and efficient . I have been a nurse for a long time and have worked with many agencies. Hoop is definitely the best . The communication is excellent and having you as the director of nursing is a real bonus. Your nursing background is displayed in the support you give the nurses who work for Hoop .
Thank you,
Apr 17, 2018
Hi Rhi,

I would like to thank the nurse (really sorry I don’t know her name) who is booked at **** tonight.

She turned up in **** this morning after working a night shift elsewhere, as she was afraid that she would not make it in for tonight’s shift if she went home to sleep!

She was made comfortable in a room and given a cooked breakfast, she will also be given access to as much food as she wishes throughout the shift.

This is dedication and professionalism above and beyond expectations for a nurse who isn’t in our employ.

S Davies,
Mar 12, 2018
Lauren is one of the most easy going and professional agency recruitment professionals I have had the pleasure of working with. Lauren is one of the few recruiters that ensure that job requirement and skills match, and makes certain you know every step of the process via email or phone contact. At no point did I sit at home and wonder what was going on. Lauren identified several working opportunities and narrowed the choices according to my needs. Lauren was extremely efficient, the company did not chase me for any information during the process which was exceptionally quick. Lauren was also very approachable and willing to take a call at any point and was easy to contact, she replied to any concerns immediately. I would highly recommend Lauren and would be happy to utilise her expertise in the future should I need to, I cant thank her enough.
P Robson,
Mar 12, 2018
Cerys has been a huge help in helping me to secure a job. Although my pre - employment checks took a while to complete, due to the nature of the role in which I was applying , and I did experience some difficulties in securing the relevant references, Cerys told me not to give up and has been a huge help in helping me secure the relevant and necessary references required for the job. I have felt fully informed throughout the whole process and feel as if I have been kept in the 'loop' from the beginning; when first registering with Hoop Recruitment to end upon entering employment with my new employer
Feb 19, 2018
Hi Rhi,

Just a quick email to say thank you to yourself, Hywel, Lauren and Nia for all you ur help in securing my latest contract.

I have found Hoop to be he most professional and friendly recruitment company I have ever linked with. All the staff are approachable, friendly and very quick on responding to any queries.

The sign up process was really quick and good placements sought. The shift availability is instantly communicated and the staff always follow up to see how work is progressing.

In particular, Hoop studied my skills and experience and successfully arranged for a three month management contract to support a particular service. I am overjoyed at the opportunity and will recommend Hoop to any colleague looking for a flexible career with great benefits.

Once again, thanks very much for Hoop’s refreshing approach.


Jan 30, 2018
As we have been using your services now for a few weeks I thought I would send a little feedback. I would like to take this opportunity and thank Rhian, Hywel and everyone at Hoop for their hard work and service they provide. The staff at Hoop are responsive to the needs of the home. We know we can approach if there is a problem, and be dealt with effectively. We have been receiving Qualified Nurses from yourself who are reliable, hardworking, competent and professional.Hoop offer a very reliable service and I would recommend to other service users.

V Jones
V Jones,
Oct 05, 2017
"Paul was extremely helpful and professional when helping me secure my role as a Consultant earlier this year. He worked with me for several weeks to ensure I was placed in the right role with the right company, and making a logical step in my career. Hoop are dedicated to matching candidates to roles that not only benefit the individuals professional and personal development, but also the existing teams within the organisation. I would happily recommend Hoop to anybody looking for a new role, or any business looking for recruitment consultancy which places real value on matching the right people with the right jobs"

"Isabel S"
Isabel S,
Oct 04, 2017
"Finding a job that I really wanted had never been easy until working with Hoop Recruitment. The service they provided had an interpersonal touch which set them apart from the other recruitment agencies.I would especially like to thank Paul Lewis, who listened to my needs and helped to find a job tailor-made for me in a great company."
P Shah,
Sep 12, 2017
"Hoop Recruitment and I came together at a difficult time in my professional life. I held out little hope and felt my options were dwindling. Hoop Recruitment, and Rhian in particular, changed that. Rhian listened to my problems, empathised and worked with them. She made me feel like her top priority and found me an ideal placement, supportive and totally suited to my attributes and skill set. Other members of the team I talked to also made me feel valued. I cannot praise Rhian , and Hoop Recruitment, more highly and would have no hesitation in recommending them to anybody."
M Taylor ,
Qualified Nurse
May 12, 2017
Hoop Recruitment were extremely helpful and consistent throughout the process. Any questions or enquiries I had they dealt with promptly. I wouldn't hesitate to recommend Hoop Recruitment to others who are seeking employment.
Shauna A,
Social Care professional
May 10, 2017
I just wanted to take this opportunity to thank you very much for your recent visit to Barry Jobcentre.
I was delighted that so many of our customers attended an initial interview with Hoop Recruitment and that you were able to shortlist a number of our unemployed Jobseekers for 2nd interview.

It has been great having regular feedback from yourself at every stage of your recruitment process and letting me know who you were putting forward for interview with the end employer. I know you invested a lot of time with these individuals, preparing them for their meeting with the end client. I was so pleased that a number of our customers have now been offered full time employment- this will make a huge difference to their lives going forward. I sincerely hope we can continue working together in the future.
Beryl Williams,
Employer Advisor – Barry Job Centre
May 10, 2017
From the start to completion I had a very positive experience with HOOP Recruitment. Both Hywel and Paul were helpful, and always got back when they said they would. Nothing was too much trouble. Would recommend Hoop recruitment to anyone.
Judith L,
Nursing professional
May 10, 2017
It was appreciated to receive weekly phone calls to see how I was getting on. Any queries I had were dealt with promptly. Friendly approachable people to deal with. Swift, professional response from the time of my application right up until after my 5 week probation in my new job. I cannot speak highly enough of Hoop, and would certainly recommend them to anyone else who might want to go down this route of finding employment. At the end of it Hoop found me my dream job, and listened to my needs throughout
Kevin L,
Social Care professional
May 10, 2017
After applying for a job online I got a call later on that day from Hywel, we arranged a date to meet up at the Hoop head office. Hywel was a massive help went throughout the whole experience. On the day of my interview he gave me a phone call and explained the process, and then I got the job! Very helpful and professional.
Molly G,
Social Care professional
May 10, 2017
I had been unhappy in my job for a while and was scared of the change. Hoop recruitment were so supportive through the whole process, supporting me with the interview process and supporting me afterwards with regular telephone support, their support made the whole process a great experience.
Tammie H,
Social Care professional
May 10, 2017
'Excellent recruitment process with Hywel and Paul, very professional and thorough. They gave me really useful interview preparation which made me feel confident and meant that I secured the job. I was kept up to date with every stage of the process. I am very thankful for the time and effort Hywel and Paul put in to making sure I got the job and making sure I was happy once I stared working.'
Lorna O,
Social Care professional
May 10, 2017
Hoop recruitment are supportive, friendly, respectful and approachable. They acted in a professional and courteous matter throughout my application processes and helped me secure my new position with ease. Thank you Hywel.
Billie F,
Social Care professional
May 10, 2017
When I applied for the job with hoop I was phoned by Paul who works there, he was really helpful kept me updated with everything and the progress was quick..When I started my job role Paul was very helpful with everything that I asked him couldn't ask for a nicer person to be assigned to I would recommend hoop to others and thank Paul for everything.
Jess J,
Social Care professional
May 10, 2017
Our company would highly recommend Hoop Recruitment agency. They have been extremely effective in sourcing candidates to fill our vacancies.
Hoop Recruitment have shown a keen and valuable interest in our business requirements and the type of candidates required for Health and Social Care posts, which fulfil CSSIW Regulations.

Paul and Hywel have been honest, reliable and have offered an enhanced service which fulfils our organisational objectives. They have delivered on every level, putting forward only those candidates who match our brief and who they have pre-interviewed themselves. What I valued the most is that Hoop have taken time to build a valued partnership with our charity, recognised our specific requirements and have significantly improved our time-to-hire on filling our vacancies with the correct candidate.

We would most certainly use them again for our recruitment needs.
Claire D,
HR Manager for a charitable organisation
May 10, 2017
Paul was a super friendly gentlemen, genuinely wanted to see me succeed. In regular contact, answered any and all questions in a timely fashion. Good people doing some good work. Thanks for all the help guys!
Kayla M,
Social Care professional
Feb 24, 2017
I applied for a support worker in Cardiff through hoop recruitment, I recieved a telephone call within 2 days from Paul at hoop, I was asked if I could attend an interview at park place for the following week, was even given a choice of times, I attended my interview to be greeted by Paul and was asked would I like a hot drink, the atmosphere was very relaxed and comfortable, I passed my interview and was told I would be attending a second interview with employers, Paul kept me up to date through phone calls and e mails, I had a phone call from Paul with date and preferable time for me to get into Cardiff as I'm from Aberdare, was sent an e mail also, Paul phoned me the day before my interview to wish me luck also phoned me after my interview, I'm pleased to say I started my new job as a support worker, I cannot fault the way I was treated with hoop recruitment such an amazing and dedicated agency Thank you to Paul for what he did would defiantly recommend to anyone thanks again, kind regards Maria,
Maria R,
Social Care professional
Feb 16, 2017
I was contacted by Paul from hoop recruitment about an opportunity via my linkedin profile. Straight away I was impressed not only by Paul's knowledge of the company with the opportunity available, but also my industry in general, inuding the career progression paths available to an individual with my skills and experience .

Paul is a great communicator, able to build a rapport quickly, and provided valuable guidance through the application and interview process . Paul is always available when you need him often at unsociable times to fit around your existing commitments and constraints to provide advice.

Unfortunately due to personal reasons, I was unable to take the opportunity offered to me but this was not as a result of lack of effort, commitment and professionalism from Paul who always worked tirelessly and enthusiastically to negotiate a mutually acceptable position whilst respecting my needs and not pressuring me to accept an unsuitable role.

I can only thank Paul for his efforts, and I look forward to working with hoop recruitment again in the future.
James B,
Defence professional
Jan 24, 2017
145Years in Recruitment
6Specialist Division
1Office pets
128Specialist job profiles

Contact us

Cardiff Branch

14-18 City Road, Cardiff, CF24 3DL

+44 (0) 2922 400 519

Swansea Branch

Henley House, The Queensway, Fforestfach, Swansea, SA5 4DJ

+44 (0) 1792 209899

Rhondda Cynon Taff Branch

Ty Menter, Parc Navigation, Abercynon, Rhondda Cynon Taff, CF45 4SN

+44 (0) 1443 716 480

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